What’s Happening and What to Check First?
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Losing power to a large portion of your home — not just one room — typically points to either a tripped double-pole breaker, a problem with one of the two legs of your home’s electrical service, or a utility issue. This needs diagnosis before it gets worse.
Your home receives electricity in two phases from the utility. Each phase powers roughly half of your circuits. If one phase loses power — due to a utility fault, a damaged service entrance conductor, or a tripped main breaker — half the house goes dark. High-voltage appliances like HVAC, ovens, and dryers run on both phases, so they may stop working even if some lights stay on.
Check with your neighbours to see if the outage is affecting them too — this would indicate a utility fault.
Call your utility company to report a potential service issue.
Confirm no outage on their end, the problem is inside your home.
Do not touch or reset any breakers yourself — a partial outage can indicate a serious fault at the main breaker or service entrance.
Call a In-House Electric for a licensed electrician to inspect the panel safely.
Losing power to a large portion of your home — not just one room — typically points to either a tripped double-pole breaker, a problem with one of the two legs of your home’s electrical service, or a utility issue. This needs diagnosis before it gets worse.
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We provide fast, reliable electrical services across the Puget Sound region, including:
HVAC systems use both electrical phases simultaneously. If one phase has failed, the HVAC loses power while lights on the working phase stay on.
Yes — if the problem is on their side of the meter, they repair it at no cost to you. If they confirm the problem is inside your home, then call us.
Generally yes, if you use the working circuits normally. Avoid running appliances that require both phases (oven, dryer, HVAC) until the issue is resolved.
Licensed electricians serving Everett, Marysville, Lynnwood & greater Puget Sound.